Terms of service
Last updated: 16 August 2026
These terms apply to every order placed through game-armour.com. By placing an order you agree to them. They sit alongside our Return and Refund Policy and Privacy Policy, which form part of these terms.
1. Who we are
Game Armour sells the Mobile Mount and related accessories direct to customers. We ship from the United Kingdom. You can reach us at support@game-armour.com.
2. Orders
Placing an order is an offer to buy. A contract is formed when we send you an order confirmation email. We may decline or cancel an order — and will refund you in full — if the item is out of stock, if the price or description was listed in error, or if we suspect fraudulent or unauthorised use of a payment method.
Orders are limited to a maximum of five units per order. If you need more than five, email us.
3. Prices and payment
All prices are shown in US dollars and include applicable taxes where stated at checkout. Payment is taken at the time of order. We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
4. Shipping and delivery
Standard shipping to the United States is currently free. We aim to dispatch within 24 to 48 hours of your order, and delivery typically takes 8 to 12 business days from the date you order. Express shipping is available at checkout at an additional cost, which is calculated by order weight and shown before you pay.
Delivery estimates are estimates, not guarantees. If we cannot dispatch within the stated time we will email you with a revised date and the option to cancel for a full refund. Risk in the goods passes to you on delivery.
5. Two-year parts warranty
Every Mobile Mount is covered by a 2-year parts warranty, running from the date the product is delivered to you.
What is covered
All functional parts supplied in the box — the clamp body and jaws, the metal gears and spring mechanism, the rubber padding, and both console adapters — against failure caused by a defect in materials or workmanship under normal use.
What we will do
If a covered part fails, we will supply a replacement part free of charge, or a replacement unit where the part cannot be supplied separately. We may ask for photographs or a short video of the fault before approving a claim. Replacement parts are covered for the remainder of the original two-year period.
What is not covered
The warranty does not cover accidental damage, misuse, excessive force, normal wear and tear, or damage caused by using the product outside of its intended purpose.
It also does not cover products that have been modified, dismantled or repaired by anyone other than us, products bought from an unauthorised reseller, or cosmetic marks that do not affect how the product works.
How to claim
Email support@game-armour.com with your order number, a description of the fault and photographs or video showing it. We will respond with next steps.
This warranty is in addition to, and does not affect, your statutory rights.
6. Returns and refunds
Returns are handled under our Return and Refund Policy. Where that policy and these terms differ on returns, that policy applies.
7. Using the product
The Mobile Mount is designed to hold a mobile phone on a compatible games controller. Please check the stated phone size limits before you buy. Do not use the product to hold anything it is not designed for, and do not use it while driving or operating machinery.
8. Intellectual property
The Mobile Mount design is patent pending. The Game Armour name, logo, product design, photography and website content are our property or licensed to us, and may not be copied or reproduced without our written permission.
9. Liability
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded. Subject to that, our total liability arising out of any order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss.
10. Your statutory rights
Nothing in these terms removes or limits any implied warranty of merchantability or fitness for purpose, any consumer protection right available to you under the law of your state or country, or your right to dispute a charge with your card issuer.
11. Changes to these terms
We may update these terms from time to time. The version in force is the one published on this page at the time you place your order.
12. Contact
Questions about these terms, or about a warranty claim: support@game-armour.com.